Shipping policy

Thank you for choosing Hemmify. We take pride in the craftsmanship and quality of our garments. Because we prioritize individuality and precision, our shipping process differs slightly from standard ready-to-wear retailers.

Made-to-Order Philosophy

All of our products are made to order and can be customized based on your specific needs. This "slow fashion" approach ensures that each piece is crafted specifically for you, reducing waste and maintaining high quality.

Processing & Shipping Time

  • Production Lead Time: Due to the bespoke nature of our clothing, please allow up to 2 weeks for your order to be processed and crafted before it is shipped.

  • Why the wait? We understand this is longer than usual, but this timeframe allows our artisans to tailor and quality-check your items to ensure they meet our rigorous standards.

Delivery & Packaging

Once your unique piece is ready, we ensure it reaches you safely:

  • Secure Packaging: All clothes are shipped in secure, durable packaging designed to protect the fabric and structure of your garments during transit.

  • Reputable Couriers: We partner exclusively with reputable courier services to ensure reliable and tracked delivery directly to your provided address.

Order Tracking

As soon as your order is dispatched, you will receive a confirmation email containing your tracking number so you can follow your package's journey to your door.