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Indo-Western Dresses & Gowns

Co-ord Sets

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Indo-Western Dresses & Gowns

Indo-Western Dresses & Gowns

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Indo-Western Dresses & Gowns Co-Ord Sets

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Frequently asked questions

Why are your products made-to-order, and how long will delivery take?

To ensure exceptional quality, minimize fabric waste, and deliver a fresh piece made uniquely for you, we do not maintain ready stock. Every outfit is carefully cut and stitched only after your order is confirmed.

Timeline: It typically takes 7 to 10 business days to handcraft your outfit, followed by 3 to 5 days for shipping. A live tracking link will be sent to your WhatsApp and email as soon as it leaves our workshop.

Do you offer Cash on Delivery (COD)?

Because every single piece is custom-tailored to your unique measurements and fabric choices, we are unable to offer Cash on Delivery. We accept all secure online payment methods, including UPI (Google Pay, PhonePe, Paytm), Credit/Debit Cards, and Net Banking.

Can I cancel or change my order after it is placed?

Because our workshop begins sourcing the fabric and cutting patterns specifically for your order within 24 hours, we can only accept cancellations or changes within 24 hours of payment. Once production has started, the order cannot be canceled, altered, or refunded. Please review your selection carefully before checking out!

Can I customize the measurements of my outfit?

Absolutely! We are happy to accommodate custom measurements so you can get the exact fit you are looking for. To request a customized fit, you can choose any of the following options:

At Checkout: Leave your exact dimensions in the "Notes to Seller" box before completing your purchase.
Via WhatsApp: Message your custom measurements to us directly at [Insert WhatsApp Number].
Store Message: Send us a direct message right here on the store.

What happens if there is a genuine issue or damage when my order arrives?

Your satisfaction is incredibly important to us. While we maintain a strict no-return policy, we happily make exceptions if there is a manufacturing defect, transit damage, or an incorrect item sent. If something is wrong, please WhatsApp us or email support@yourbrand.com within 48 hours of delivery with a photo of the issue, and our team will immediately arrange an alteration or replacement for you.

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